Refund policy

Last updated: 10 August 2026

We want you to be happy with your purchase from lindsinfashionlaw. This Return & Refund Policy explains your rights if you wish to withdraw from or cancel a purchase, return a physical product, or report a product that is damaged, defective, incorrect or otherwise does not conform to the purchase agreement.

Nothing in this policy excludes, restricts or limits any rights available to you under mandatory consumer law.

Physical Products

Certain physical products sold by lindsinfashionlaw, including The Fashion Law Blueprint Planner, are produced on demand and fulfilled by third-party production and fulfilment providers.

The fact that a standard product is printed or manufactured after an order is placed does not, by itself, affect any statutory right of withdrawal that applies to your purchase.

Where applicable law does not provide a statutory withdrawal or change-of-mind right, lindsinfashionlaw does not offer an additional voluntary change-of-mind return right for standard print-on-demand products.

14-Day Right of Withdrawal

If you are a consumer entitled to a statutory right of withdrawal, including a consumer purchasing online in the European Union, you generally have the right to withdraw from the purchase within 14 days without giving a reason.

For a physical product, the withdrawal period expires 14 days after the day on which you, or a third party designated by you other than the carrier, receive the product.

If one order contains multiple physical products that are delivered separately, the withdrawal period generally expires 14 days after the day on which you receive the last product in that order.

To exercise your right of withdrawal, you must notify us of your decision before the withdrawal period expires. You may do so by:

You are not required to use the model withdrawal form. Any clear and unequivocal statement communicating your decision to withdraw from the purchase is sufficient.

You may also exercise your right of withdrawal before the product has been delivered.

If your order has not yet been fulfilled, you may use the customer-account function to notify us of your withdrawal and request that the order be cancelled before dispatch. Where applicable, submitting this request will be treated as your notice of withdrawal. Our technical approval of the request is not a condition for validly exercising a statutory right of withdrawal.

Because products may enter production shortly after an order is placed, submitting a cancellation request does not necessarily mean that production or shipment can still be stopped. If production or shipment can no longer be stopped, the product may still be delivered and you may need to return it after delivery. This does not affect any statutory right of withdrawal that applies to your purchase.

After notifying us of your withdrawal, you must return the product without undue delay and no later than 14 days after the day on which you notified us. The return deadline is met if you send the product back before that 14-day period has expired.

Return Address

Physical returns must be sent to:

lindsinfashionlaw
PRIPAR00041705
Weteringweg 18
2641 KM Pijnacker
The Netherlands

Please do not send physical returns to our Amsterdam correspondence address or directly to a production, fulfilment or delivery provider unless we expressly instruct you to do so.

We recommend emailing contact@lindsinfashionlaw.com before sending your return so that we can identify and process it efficiently. However, prior approval from us is not required to exercise a statutory right of withdrawal.

Please package the product securely to reduce the risk of damage during return shipping. We recommend retaining proof of postage until your return has been processed.

Condition of Returned Products

You may inspect and handle a product only to the extent reasonably necessary to establish its nature, characteristics and functioning, in the same way that you could reasonably inspect it in a physical shop.

You may be responsible for any reduction in the product’s value caused by handling beyond what was reasonably necessary for this purpose.

You are not required to keep a product completely unused or unopened merely to exercise a statutory right of withdrawal, unless a specific statutory exception applies.

Return Shipping Costs

If you return a physical product because you have changed your mind under a statutory right of withdrawal, you are responsible for arranging and paying the direct cost of returning the product.

If a product is damaged, defective, incorrect or otherwise does not conform to the purchase agreement, we will provide an appropriate remedy without additional cost to you where required by applicable law.

Damaged, Defective or Incorrect Products

If your product arrives damaged, defective, incorrectly printed, incomplete or different from what you ordered, please contact us at:

contact@lindsinfashionlaw.com

Please include:

  • your order number;

  • a description of the problem; and

  • photographs showing the issue, where photographs are reasonably useful for assessing it.

We may liaise with our production, fulfilment or delivery providers to investigate and resolve the issue. You do not need to contact those providers yourself.

Your purchase agreement is with lindsinfashionlaw, and we remain responsible as the seller for addressing any statutory rights you may have.

Depending on the circumstances and your rights under applicable law, an appropriate remedy may include repair, replacement, a price reduction or a refund.

Any reporting periods or internal claim deadlines imposed by our production, fulfilment or delivery providers do not limit your statutory rights against lindsinfashionlaw.

All statutory guarantee and conformity rights available under applicable law remain unaffected.

Refunds Following Withdrawal

If you validly withdraw from the entire purchase, we will refund:

  • the price paid for the returned product; and

  • where required by applicable law, the cost of the least expensive standard delivery option offered for the original order.

If you selected a delivery method that was more expensive than our least expensive standard delivery option, the additional delivery cost will not be refunded where permitted by applicable law.

If you withdraw from only part of an order, the original delivery costs will be refunded only to the extent required by applicable law.

We will issue the refund without undue delay and no later than 14 days after the day on which we receive your notice of withdrawal.

For physical products that have already been dispatched or delivered, we may withhold the refund until:

  • we have received the returned product; or

  • you provide evidence that you have sent the product back,

whichever occurs first.

Refunds will be made using the same payment method used for the original purchase unless you expressly agree to another method. You will not be charged a fee by us for receiving the refund.

After we issue a refund, your bank, card issuer or payment provider may require additional processing time before the funds appear in your account.

Digital Products

Digital products are subject to the statutory rights applicable to digital content.

Where applicable law provides a right of withdrawal for digital content that is not supplied on a physical medium, the withdrawal period generally begins when the purchase agreement is concluded.

Where you purchase paid digital content and request immediate access before the end of the statutory withdrawal period, you may lose your right of withdrawal once supply begins only if:

  • you have expressly consented to supply beginning during the withdrawal period;

  • you have acknowledged that you will lose your right of withdrawal once supply begins; and

  • you have received confirmation of your consent and acknowledgement on a durable medium, such as by email.

Where these requirements have been satisfied and supply of the digital product has begun, cancellation for change of mind is no longer available.

If the legally required consent, acknowledgement or confirmation has not been obtained, your statutory rights remain unaffected.

Nothing in this section limits your rights where digital content is defective, inaccessible, incorrectly supplied or otherwise does not conform to the purchase agreement.

Personalised Products

The statutory right of withdrawal may not apply to products that are:

  • made according to specifications individually provided by you; or

  • clearly personalised for you.

Where this exception applies to a particular product, this will be clearly stated before you place your order.

A standard product does not become personalised merely because it is printed or manufactured after the order is placed.

Contact

If you have questions about cancellations, withdrawals, returns, refunds or product issues, please contact:

lindsinfashionlaw
Email: contact@lindsinfashionlaw.com

Correspondence address:

lindsinfashionlaw
Box C2810
Keurenplein 41
1069 CD Amsterdam
The Netherlands

Return address for physical products:

lindsinfashionlaw
PRIPAR00041705
Weteringweg 18
2641 KM Pijnacker
The Netherlands

Model Withdrawal Form

Complete and return this form only if you wish to withdraw from the purchase agreement. Use of this form is not mandatory. You may also exercise your right of withdrawal by sending us any other clear and unequivocal statement communicating your decision to withdraw.

To:

lindsinfashionlaw
Box C2810
Keurenplein 41
1069 CD Amsterdam
The Netherlands

Email: contact@lindsinfashionlaw.com

 

I/We hereby give notice that I/We withdraw from my/our contract for the purchase of the following goods or digital content:

 

 

 

Order number, if available:

 

 

Ordered on:

 

 

Received on, if applicable:

 

 

Name of consumer(s):

 

 

Address of consumer(s):

 

 

Email address of consumer(s):

 

 

Signature of consumer(s):

 

Only required if this form is submitted on paper.

 

Date:

Delete or complete as appropriate.